Information we collect

We only collect information you choose to give us, which may include:

• Your name, phone number, email address, and city.
• Your preferred showroom and the products or services you are interested in.
• The contents of any enquiry or message you send us, including over WhatsApp.
• Basic, non-identifying usage data (such as pages visited) collected through standard website cookies to help us improve the site.

How we use your information

We use the information you provide to:

• Respond to your enquiries and share product information, availability, and pricing.
• Contact you by phone, email, or WhatsApp about your request or a showroom visit.
• Maintain our records and improve our products, showrooms, and website.

We do not sell or rent your personal information to any third party for marketing purposes.

WhatsApp communications

When you share your number through our WhatsApp enquiry widget, you consent to be contacted by Living Lines on WhatsApp. These messages are delivered through the WhatsApp Business Platform and are also subject to the privacy terms of WhatsApp and Meta. You can ask us to stop messaging you at any time by replying to a message or emailing us.

Sharing and storage

Your information is stored securely and accessed only by Living Lines staff who need it to assist you. We share data only with the service providers that help us operate, such as our website hosting and the WhatsApp Business Platform, and only to the extent necessary. We retain enquiry information for as long as needed to serve you and to meet our legal and business obligations.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you, or ask us to stop contacting you. To make any of these requests, email info@livinglines.in.

Contact us

For any questions about this Privacy Policy, contact Sai Balaji Living Lines at info@livinglines.in or visit any of our showrooms in Visakhapatnam, Madhurawada, or Vizianagaram.